COVID-19: Fee Plaza answers your needs for business continuity, rapid response and contact-free payment solutions.
Businesses may have difficulty adjusting to unprecedented changes in their business environment. Organizations are finding themselves with an unprecedented need to shift to virtual engagements and operations to avoid serious disruption to their bottom line. They may have a lack of understanding of customers and relationship health, which could prevent them from making quick, real-time decisions. Fee Plaza answers your needs for business continuity, rapid response and contact-free payment solutions.
Fee Plaza is an integral part of the communities we serve. For more than 5 years, we have been there when you need us. During these challenging times, the safety, security and well-being of our customers, colleagues and communities during COVID-19 is our top priority. There is nothing we care about more than your safety and our thoughts go out to anyone who has been negatively impacted by this situation.
We remain committed to providing the support, solutions and services you need; safely and without being exposed to or spreading germs. Fee Plaza takes responsibility very seriously to provide you with safe and reliable services, when you need them the most.
With communities being encouraged to stay home, there has never been a better time to go digital—it's a faster way to manage your account and avoids being exposed to the viruses and other maladies. More importantly, no more touching the payment devices which help in transmitting the virus.
To meet your Customer Care needs, we offer a variety of solutions that will provide answers to your questions, resolve issues, and make it easier to make or collect payments, including:
Online and digital self-service: At any time, you can leverage a variety of self-service solutions on our website and mobile apps that can be downloaded at Apple and Android app stores. These digital and online portals will help you make or collect payments, send invoices, and enjoy your services remotely without any interruption to your businesses.
Bill payment options: In accordance with recommendations to reduce exposure, we encourage you to use Online portals to pay bills. Payments can easily be made by ACH or credit card here.
We are here for you. Keep practicing social distancing and follow other U.S. Centers for Disease Control (CDC) guidelines to flatten the curve and slow the spread. Be safe and stay healthy.
Thank you for being a Fee Plaza customer.